NHS Practices

ZoomDoc Pro for NHS GP Practices


ZoomDoc Pro is a secure, intuitive platform that empowers GP practices and Doctors to issue private (non-NHS) medical certificates directly to their own patients.

From private Travel Letters, Visa Medicals and Sickness Certificates to Fitness-to-Work and Medication Letters, our streamlined digital system enables GPs to create, approve, and deliver non-NHS certificates quickly, accurately, and securely.

To support practices of all sizes and capacities, ZoomDoc Pro offers three flexible operating models:

1. In-House Model – The GP practice manages the full process internally. All certificates are created, clinically reviewed, and delivered by the practice’s own clinicians using ZoomDoc Pro.

2. Co-Pilot Model – A shared-care approach where ZoomDoc supports the practice with selected certificates, while the practice continues to complete the remainder. This model provides extra capacity while keeping clinical ownership within the practice.

3. Fully Managed Model – ZoomDoc’s team of UK-registered GMC Doctors provides the complete service on behalf of the practice. All certificate creation, clinical review, and delivery are handled by ZoomDoc, while the practice maintains full visibility and control.

These models allow NHS Practices to select the level of involvement that fits their workflow — whether they wish to keep everything in-house or rely on ZoomDoc’s clinical team for additional support. Every option ensures fast, compliant private documentation while maintaining the practice’s oversight and governance.

Payments are processed seamlessly, with funds directed straight to your practice, reducing admin time and freeing valuable clinical resources.

Built by UK Doctors for UK Doctors, ZoomDoc Pro is fully compliant with NHS digital standards, including DTAC (Digital Technology Assessment Criteria) and ISO27001 certification for information security. The platform is simple to set up, integrates effortlessly into existing workflows, and delivers an exceptional patient experience from start to finish.

With dedicated support, regular feature updates, and robust data protection, ZoomDoc Pro helps practices modernise their private services — enhancing efficiency, patient satisfaction, and revenue, all while maintaining the highest standards of care and professionalism.